Privacy Policy
How Kerala Filing collects, uses, and protects your information.
Kerala Filing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal and business information when you use our online registration platform.
1. Information we collect
- Identity and contact details such as name, email, mobile number, and address
- KYC documents including Aadhaar, PAN, photographs, and signatures
- Business details required for DSC, Company, or LLP registration
- Payment-related information processed through our payment gateway partners
- Application activity, support tickets, and communication records
2. How we use your information
- To process and track registration applications
- To verify documents and provide customer support
- To generate invoices, receipts, and status updates
- To improve platform security, usability, and service quality
- To comply with applicable legal and regulatory requirements
3. Data security
We protect personal and KYC data using encrypted storage, access controls, and audit-friendly workflows. Access to sensitive documents is limited to authorized staff involved in verification and filing support.
4. Sharing of information
We may share necessary information with government portals, payment gateways, and authorized service partners only to complete your requested registration or payment. We do not sell your personal data.
5. Your choices
You may request updates to your profile information or raise privacy-related queries through our support channels. Some data may need to be retained for legal, accounting, or dispute-resolution purposes.
6. Contact
For privacy questions, contact us at support@keralafiling.com or through the Contact page.